Scenario rooms

Practise the room before you stand in it.

Twelve rooms, three per language. Each has one objective and a role brief the tutor plays straight. There is no dialogue tree to memorise — the tutor is generating the room live, so it can go somewhere a scripted exercise could never go.

Working

A family lunch with an elder

Address the eldest person at the table correctly and hold three exchanges without dropping the formal register.

Demanding

A supplier negotiation

Decline the first price, name your limit, and leave the relationship intact.

Composed

An apology for being late

Apologise once, precisely, without over-explaining, and move the meeting forward.

Working

A dinner where you must compliment and decline

Compliment the host sincerely, decline the second helping without insulting the kitchen.

Composed

A market and a price

Ask the price, question it politely, and settle without irritation on either side.

Demanding

A phone call with poor line quality

Keep a call alive when you cannot hear, without apologising for existing.

Working

A gallery opening

Introduce yourself, offer one opinion on the work, and be introduced onward.

Working

A business introduction and small talk

Introduce yourself and your work in under forty seconds, then ask one good question.

Demanding

A train delay and a complaint

Complain about the delay and get a useful answer, without losing composure.

Working

A hotel arrival and a room problem

Report a problem with the room at the correct politeness level and accept the remedy.

Composed

A doctor's reception, logistics only

Give your name, state the appointment, and ask what happens next. No medical advice is given or sought.

Demanding

A farewell that must not be clumsy

Take leave of a host and a colleague at the right level, and leave the door open.

After the room

The Cognitive Autopsy

One page: what held, where you went quiet, the one repeated error, tomorrow’s single focus, and a caveat that is always present.

Read what it does and does not measure

“This reads your pace and your choices, not your accent. We measure hesitation, not phonemes.”

Begin the free exchange